Question What is Aesthē?
Answer

Aesthe is where beauty meets protection—starting with our tough, stylish phone cases designed to reflect your vibe and survive real-life chaos. From dreamy florals to moody hearts and seasonal drops, every design is made to feel personal and gift-worthy. We’re just getting started—Aesthe is growing into a full lifestyle brand, with future plans for apparel, accessories, and more to match your aesthetic inside and out.

Question Are these cases actually protective?
Answer

Yes! We only use Tough Cases (dual-layered with a shock-absorbing TPU liner and a hard polycarbonate shell). So while your case may look delicate, it’s built to handle everyday drops, bumps, and oops-moments.

Question What phones do you make cases for?
Answer

We offer cases for a wide range of iPhone models. You’ll be able to select your phone model from the dropdown when ordering. Not sure if yours is listed? Just ask—we may be able to add it.

Question How long will shipping take?
Answer

Orders are made on demand and typically ship within 3–5 business days. Delivery times vary by location but average 5–10 business days. During holidays (like Mother’s Day), things can get busier—so order early!

Question Can I return or exchange a case?
Answer

Since each case is made just for you, we currently don’t offer returns for change of mind. But if there’s an issue (wrong size, damaged item, etc.), we’ll fix it—just reach out within 7 days of delivery.

Question Can I track my order?
Answer

Yes! As soon as your order ships, you’ll get a confirmation email with a tracking link so you can follow your case’s journey from our printer to your pocket.

Question What if I entered the wrong phone size or shipping address?
Answer
  1. We get it—mistakes happen! If you realize there's an error in your order (like the wrong phone model or address), contact us ASAP. We can usually fix it if your order hasn’t started printing yet. But once it’s in production or shipped, we can’t make changes or offer refunds—each case is made just for you.  Tip: Double-check your details before checkout to make sure everything’s perfect!